Saturday, November 30, 2019

Should college students have complete freedom to choose their own courses and create their own curriculum Essay Example

Should college students have complete freedom to choose their own courses and create their own curriculum? Essay The degree and scope of academic freedom has been a perennial topic of debate. But generally, it is the governing authorities who have their way, with students having to toe the line. In an ideal world, though, students will play a significant role in determining the courses and subjects to be included in their curriculums. While students in primary and secondary stages of education need to have a standard basic curriculum, those reaching college level should be given more autonomy. This relaxation is recommended keeping in mind that college students are entering adulthood and have a right to choose the type of individuals they want to become. (Robertson Smith, 1999, p.69) As the system functions today, college students are forced to conform to an educational model that was not designed in their interests. In other words, the existing educational system serves to indoctrinate young minds into obedient servants of the established social order. At the top of the social pyramid are the business and political elites, whose interests are reflected in the design of curricula. Hence, though it might lead to radical social upheavals, allowing greater freedom of choice within college campuses is the right way to go. Let us look at the rationale offered by those against freedom of choice in curricula and identify flaws in their arguments. A prominent advocate for less academic freedom was the sociologist Mortimer Adler, who stated that, left to their own choices, some students â€Å"will ‘downgrade’ their own education; therefore, adults should control these crucial choices so that such downgrading does not occur.† (Noddings, 2006, p.285) This fear is overstated, for college authorities can devise ways of ensuring that certain basic standards are met. Moreover, by what criteria are courses judged good and bad? In other words, the notion of ‘downgrading’ is very subjective. As John Dewey noted in his lectures, We will write a custom essay sample on Should college students have complete freedom to choose their own courses and create their own curriculum? specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Should college students have complete freedom to choose their own courses and create their own curriculum? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Should college students have complete freedom to choose their own courses and create their own curriculum? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer â€Å"a course in cooking, well planned and well executed, can induce critical thinking, increase cultural literacy, and provide valuable skills – it can be a â€Å"good† course. In contrast, a course in algebra may discourage critical thinking, add nothing to cultural literacy, and lead students to despair of acquiring useful skills – it can be a â€Å"bad† course.† (Noddings, 2006, p.285) Considering that John Dewey was the most influential educationist of last century, his views have to be heeded to. The essence of Dewey’s argument is that by there is more merit than what is apparent in courses such as cooking than what the academic establishment will admit. Moreover, if students are allowed to create courses that would satisfy their natural inclinations, they are bound to participate in the learning process more willingly and thoroughly, enhancing the final outcome. To alleviate the concerns of those who fear lack of norms and standards in giving complete freedom, we need to qualify the sort of freedom offered them. While the coercive authoritarian nature of standardized curriculum is one extreme, a permissive, hands-off freedom given to students will be the opposite extreme. By applying moderation, a system that is realistic and yet demanding could be designed. Teacher counseling and guidance that approximates parental interest in students is worth pursuing. One should also remember that students can never be given equal opportunity by force. Such a tendency is against democratic principles. Instead, what we need to do, is to â€Å"live with our children, assess their gifts and interests both realistically and generously, talk with them, listen to them, and help them to make well-informed decisions.† (Robertson Smith, 1999, p.68) College courses need not be looked at as merely facilitators of vocational and economic opportunities. Other key criteria in evaluating the worth of college courses are their ability to stimulate and challenge the intellect, their capacity to evolve students into wholesome persons, etc. In other words, the key question to be asked is whether the course will lead students to grow into socially, morally, and intellectually responsible adults. Moreover, we should never prematurely conclude that â€Å"conventional academic subjects are superior to others. We should investigate. We should ask teachers to justify what they do in light of the criteria we establish, and we should continually ask penetrating questions about the criteria themselves.† (Noddings, 2006, p.285) Falling back on the Deweyite philosophy, education is much more than a means to an end – it is an end in itself. Hence, the marketability of skills in the job market, the pecuniary benefits of a particular ski ll, etc should not be the key criteria determining course content. In this scenario, it is likely to be the case that students, when given complete freedom, will dismantle the prevailing set of narrow criteria. They are likely to follow their interests and passions without considerations of the job market, or monetary rewards, which will lead to decentralization of the national economy. Hence the effects of student freedom touch the realms of economy, society, culture and beyond. The dangers of a rigid top-down approach to curricula are highlighted by events in American legislature. For example, â€Å"bills challenging the premise that faculty and colleges should determine curriculum and select teachers have been introduced in fifteen states and the U.S. Congress, but none has advanced to become law†. (Bradley, 2005, p.9) This is good news, because the proposed bills, which spring from the unofficial document circulated by David Horowitz titled Academic Bill of Rights, is based on a neoconservative social agenda. According to the proposal, the government will play an overarching role in curricula and pedagogy and in faculty recruitment and promotion in both public and private institutions of higher education. In a testimony submitted to the California legislature, an opponent of the bill pointed out that when enacted, the law will â€Å"damage higher education by inviting nonprofessional criteria for evaluation, by encouraging the false idea that the content of teaching and research can be helpfully classified in popular political categories, and by inviting costly litigation.† (Bradley, 2005, p.9) Hence, the flaws inherent in the Academic Bill of Rights (a euphemistic term) suggest that freedom should thrive at the level of colleges if not at the level of students. In other words, if giving students the freedom to frame their curriculum is too utopian an idea, then at least autonomy at the college administration level is a basic requirement. Only then will the academia see diversity of thought and dynamism in scholarship. Such an environment is conducive for positive social action, which is essential for the proper functioning of democracy. If complete freedom for students sounds unrealistic, then educationists will at least have to agree to a more flexible approach to curricula. Periodic review of curricula based on student feedback and broad-based survey of society and economy is a feasible option. Indeed, curriculum revision can be a positive experience that benefits all stakeholders. These include students, teachers, support staff, etc. References Bradley, G. (2005, July/August). Bills Challenge Faculty Control over Curriculum. Academe, 91(4), 9+. LaCursia, N. (2010). Implementing a Four-Phase Curriculum Review Model: With This Model You Can Review and Modify a Curriculum in Any Discipline, at Any Level, from Elementary School to College. JOPERD–The Journal of Physical Education, Recreation Dance, 81(9), 39+. Noddings, N. (2006). Rethinking the Benefits of the College-Bound Curriculum. Phi Delta Kappan, 78(4), 285+. Robertson, A., Smith, B. (Eds.). (1999). Teaching in the 21st Century: Adapting Writing Pedagogies to the College Curriculum. New York: Falmer Press.

Tuesday, November 26, 2019

Japanese Green Tea

Japanese Green Tea Japanese tea is getting popular these days. This page helps you to learn how to pronounce the names of various Japanese teas. Ocha - Japanese tea in general Although cha means tea, it is usually called o-cha. O is a prefix of respect. Learn more about how to use o in Japanese words. How to Order Japanese Tea Ocha o kudasai. 㠁ŠèÅ' ¶Ã£â€šâ€™Ã£  Ã£   Ã£ â€¢Ã£ â€žÃ£â‚¬â€š) Ocha, onegaishimasu. 㠁ŠèÅ' ¶Ã£â‚¬ Ã£ Å Ã© ¡ËœÃ£ â€žÃ£ â€"㠁 ¾Ã£ â„¢Ã£â‚¬â€š This is how to order Japanese tea at Japanese restaurant. Both kudasai and onegaishimasu are used when making a request for items. Learn more about kudasai and onegaishimasu. The Japanese tea is complementary at most restaurants in Japan. Japanese Tea Pronunciation Here are the names of common Japanese teas. Click the links to hear the pronunciation. You might find it sounds monotone. This is because Japanese has a pitch accent unlike a stress accent in English. Matcha æŠ ¹Ã¨Å' ¶ Gyokuro 玉éÅ" ² Sencha ç…ŽèÅ' ¶ Bancha ç• ªÃ¨Å' ¶ Houjicha 㠁 »Ã£ â€ Ã£ ËœÃ¨Å' ¶ Genmaicha 玄ç ± ³Ã¨Å' ¶) Learn about each type of Japanese tea. Learn the pronunciation of other Japanese beverages. Trivia About Japanese Tea There is a matcha flavored Kit Kat, which is a limited version only available in Kyoto. Starbucks in Japan have a Matcha Latte just like the ones in North America. They also carry Sakura Steamed Milk and Sakura Frappuccino as spring specials. Sakura means cherry blossom.I find it is very Japanese to see Sakura Beverages on the menu. They remind me of Sakura-yu which is a tea-like drink made by steeping a salt-preserved cherry blossom in hot water. It is often served at weddings and other auspicious occasions. Bottled green tea (unsweetened) is a popular drink in Japan. You can easily find it in vending machines or convenience stores. Ochazuke is a simple dish which is basically Japanese tea poured over rice with savory toppings. Cha-soba is buckwheat noodles flavored with green tea powder. Matcha is also commonly used for sweets, such as cookies, cakes, chocolate, ice cream, Japanese sweets and so on. The Shizuoka prefecture has the largest production of green tea and it is considered the best tea in Japan.

Friday, November 22, 2019

Cause Marketing

I chose to research the topic of cause marketing to benefit the nonprofit cancer community, specifically nonprofit cancer survivor camps for children, teens and young adults. These camps have not used this fundraising strategy and I believe they could benefit from it greatly. This research will provide the tools and understanding of how to design a custom program with for-profits which will fit their marketing and business goals, while raising profits for the camp’s operational costs. Introduction to Cause Marketing Cause Marketing is the cooperative efforts of a for-profit business and a non-profit organization for mutual benefit. (Wikapedia) The company puts the power of its brand and marketing behind the nonprofit’s cause to generate profits for both. (Daw, p. 1) The for-profit has the ability to reach consumers the nonprofit would not be able to for donations, while making the for-profit appear more socially responsible to consumers. â€Å"Numerous studies have shown cause-related marketing has helped increase a company’s profits. (Wikapedia) It also raises awareness for the nonprofits cause and reaches more supporters while increasing funding for the cause. â€Å"Today, more and more companies are realizing they can no longer afford to be anonymous benefactors or disengaged citizens. † (Daw, p. 28) In recent years the term has come to describe a wider variety of marketing initiatives based on the cooperative efforts of business and charitable causes. However it is important to differentiate cause marketing from corporate philanthropy or sponsorship, it is in fact an intersection of the two. Sundar, p. 208) The objective of all cause-related marketing programs is sales and a promotional campaign is undertaken to that end. Sponsorship and corporate philanthropy is a fixed amount of money which is negotiated and donated in advance to a nonprofit organization for an event or program. (Sundar, p. 208) In return for sponsorship the nonprofit uses its marketing to promote a companies involvement and support of the cause. For example, the company’s logo will appear on the nonprofits marketing materials for an event. Overview of Findings Studies done by Cone Inc. a marketing communication agency that tracks American attitudes towards corporate support of social issues, have brought cause marketing data into sharp focus. (Sundar, p. 207) In the Cone Corporate Citizenship Study the consumers’ answer to the statement, â€Å"I am likely to switch from one brand to another that is about the same in price and quality, if the other brand is associated with a cause. † has been staggering. In 2001 81% agreed they would switch brands, in 2004 86% would switch and in 2006 89% stated they would switch brands if associated with a cause. Cone Case Studies 2001, 2004, 2006) â€Å"Cone research reports†¦have identified key motivators that are driving changes in the corporate sector: employees, communities, and consumers are all demanding that companies play an active role in building community and demonstrate what they stand for. Cause related shopping is the second and third means of providing charitable gifts for those who planned to give a charitable donation over the holiday season. (Daw, p. 2) In fact the British Business in the Community 21st Century Giving Research showed that 83% of those who participated in a cause initiative said it enabled them to support a charity more that they would have otherwise done. (Daw, p. 32)This is dramatic indicator of consumer attitudes and an important differentiator for product marketing.

Wednesday, November 20, 2019

Philosophy of mind Essay Example | Topics and Well Written Essays - 1000 words

Philosophy of mind - Essay Example G. Ryle necessitates to distinguish one from the other based on some prospects of which, a part is to yield relief from the misconception that the mere capacity to attain knowledge of truths ought to be the defining property of the mind. As another prospect, the distinction is intended to illustrate how humans are quite disposed to pay attention to competencies and deficiencies in the process of acquiring truths instead of the truths or propositions themselves and the nature thereof. It is Ryle’s aim as well to present the similarities and dissimilarities between ‘knowing how’ and ‘knowing that’ in order to substantiate further his findings upon the claim that the ‘intellectualist legend’ is false. In general, Ryle points out herein that â€Å"efficient practice precedes the theory† or that ‘knowing how’ comes before ‘knowing that’. According to Ryle, theorists have often acknowledged the so-called ‘ intellectualist legend’ which relies on the basic assumption that an intelligent behaviour is a function of what cognition has intellectually established. In other words, if such legend holds, then one is brought to conceive that any kind of performance is a product of intelligence that works within the inner faculties being its ever prior source. To Ryle’s analysis, however, the course of performing tasks for the sake of comprehension as an individual engages in practice to grasp the rule or operating principle can be relatively intelligent. Rather than looking into the depths of theories under the consideration that they should govern behaviour as higher in level or first in order, those who depend on this convention must equivalently account for a thorough examination of the meaningful significance in knowing how a particular undertaking is desalt with in several aspects toward a more confident resolution. Through this perspective, Ryle proceeds to concretize his po sition on exemplifying that â€Å"A person’s performance is described as careful or skilful, if in his operations he is ready to detect and correct lapses, to repeat and improve upon successes, to profit from the examples of others and so forth.† Apparently, this alludes ‘knowing that’ may validly succeed ‘knowing how’ when empirical over theoretical approach is rendered efficient by a constant attitude of passion to practice until optimum ends are achieved. That manner, the ‘intellectualist legend’ becomes defeated for it would then be absurd to support a claim in which a fixed theory manages to surpass a dynamic practice as the cause of the latter especially when performances are repetitively worked out that they could, to an extent, deservingly be identified as wisdom of origin altogether. Moreover, since the world or at least a common society in it widely believes about the reasonability of judging people on the basis of uniqu e skills and possessed capabilities of learning and coping with the truth, it tends to neglect the opportunity of exploring the quality of truths or propositions. Because people appear to express more concern on how intelligence is exhibited through manual executions, it seems less difficult for them to measure ignorance and assign its degree in proportion to individual potentials. For instance, a person may be fluent in speaking a language while another is assessed with below average proficiency at using the same medium. In reality, the first would naturally be considered as having first-rate

Tuesday, November 19, 2019

End User Term Paper Example | Topics and Well Written Essays - 250 words

End User - Term Paper Example The staff looks to the manager for direction in all aspects of the business. The staff is the end user in any new technology or programs implemented in the business. The staff’s understanding of new technology or programs implemented depends heavily on the direction of the manager. The responsibility of a manager exemplified in the final outcome of end user information systems is through implementing a system of successful learning. End User Satisfaction (EUS) is critical to successful information systems implementation (Au, Ngai, Cheng 2008) In several studies there has been a proven decline in performance and quality of work when new information systems are implemented. This is due to end users having to learn a new system yet produce if not more the same amount of work. The time and training for learning a system can become costly. To responsibly put this new system into effect a manager should first consider before purchasing the system what’s the ratio of user cont rol to the controlling of the user. In other words better user control would be more adaptable in the end user learning the system than the system controlling the user. The systems are usually developed by designers who don’t know the specific needs of the user. So user control is very important.

Saturday, November 16, 2019

The impact of the fast food movement Essay Example for Free

The impact of the fast food movement Essay Everything today is fast. People think fast, speak fast, walk fast, write fast and eat fast. Fast food has become such an integral part of the busy American lifestyle that there are more than 300,000 restaurants offering it throughout the United States today (Dorfman, 2001). Since everything is becoming fast in the world, the slow food movement if gradually being taken over by the fast food movement and significant factors of the slow food movement are changing because of this. Major supermarket chains and restaurants are replacing the many local stores people always shopped at, changing the prices of food, quality of service and products, as well as availability of food. The prices of foods show a significant difference between the local market prices and major supermarket chains. As Allison states, At a local market in my town, I bought a half -gallon of grape juice for $5.00 that would normally cost $2.50 at a supermarket (2002). Supermarkets and restaurants have chains so they can afford to lower their prices due to global popularity. Sales often happen at supermarkets and fast food chains as another way to keep their businesses popular and well known. These sales keep customers in their establishments and promotes the buying of other products that may not be on sale. Acquiring products in mass quantities aids in keeping prices down on the products that consumers buy. Also, with more variability in supermarkets compared to local markets, customers can choose from a variety of items, which attracts them to the bigger and well known stores. Sometimes restaurants will have promotions to attract people into their establishments such as the current win ning game at Mcdonalds. Ensuring customers keep coming back to their restaurants, ensures stability and allows food prices to stay low. The quality of service of employees and the products in a grocery store or restaurant are changing due to the increased awareness of the fast food movement. At fast food restaurants for instance, everything is quick paced and so informal that the employees think very little about taking the extra step in being polite. Dorfman states, Their involvement is at a minimum,  especially since their salaries are, but manners should be a part of everyones daily routine, no matter how little they are being paid. These workers seem to be looking for something lost on the floor whenever I place my order (2001). However, the complete opposite occurs at sit-down and very formal restaurants, including the McDonalds in Beijing. Even though McDonalds is a fast food chain, the one in Beijing is a very elegant and formal place where customers go and stay for hours. The hostesses here and at other formal restaurants are very polite and well manned. The quality of service seems to increase as salaries increase (Dorfman 2001). However, local markets tend to always be nice and friendly because they know the customers and are both producing and selling the products they have. Also, local markets tend to have less chemicals in their food compared to those at supermarkets. Everything is made fresh at our farm. No preservatives are added to our pies or breads, and our produce is thoroughly washed before it sets the stand(Allison 2002). Although less chemicals seem to be added to local markets, supermarkets have a variety of items and a lot of availability when it comes to getting certain kinds of foods. At a local market, you can pick from a couple different kinds of the same item, or you can pick from several different kinds of foods, as well as getting fruit or vegetables that may be out of season at a supermarket. Also, many major supermarkets and fast food chains are open over 12 hours a day compared to local markets that usually sell their products for 8 hours.

Thursday, November 14, 2019

The Drinking Age Should Be Lowered Essay -- Lowering the Drinking Age

There are numerous problems involving alcohol in the world today, including alcoholism, drunk driving, and alcohol poisoning leading to death. Many of these problems involve minors and are linked to drinking underage. The legal drinking age in many states is twenty-one years old. The purpose of this law is to keep minors out of danger: away from drunk driving, alcohol poisoning, and injuring the brain before it is fully developed. The government supports the belief that people are not ready or responsible enough for alcohol until this age. However, various professors and researchers are discovering ways to disprove this belief. These people think that reducing the drinking age to eighteen would influence our country in a positive way. Not only do minors support this idea, but there are numerous people and organizations that support the idea of lowering the drinking age as well. The current drinking law is counterproductive in our society because it’s not effective in eliminating underage drinking, and leads to unsafe situations such as drunk driving and alcohol poison instigated deaths. This problem could be solved by lowering the minimum drinking age to eighteen, with a drinking license. â€Å"Either we are a nation of lawbreakers, or this is a bad law†, says John McCardell, author for the Greenhaven Press (McCardell, 2012). What McCardell is referring to is the law barring the consumption of alcohol in individuals under the age of twenty-one in the United States. John McCardell is the former president of Middlebury College, and he is also the founder of the Choose Responsibly group (Baldouf, 2007). This group is a nonprofit organization that travels around the country sharing McCardell’s proposal about the drinking age... ...m http://www.indiana.edu/~engs/articles/cqoped.html Fennell, R. (2007, December). Drinking Is Fun. Retrieved May 2014, from Academic OneFile: http://go.galegroup.com.bakerezproxy.palnet.info/ps/retrieve.do?sgHitCountType=None&sort=DA- McCardell, J. (2012). The Drinking Age Should Be Lowered. (G. Press, Producer) Retrieved May 2014, from Gale Virtual Reference Library: http://go.galegroup.com.bakerezproxy.palnet.info/ps/retrieve.do?sgHitCountType=None&sort=RELEVANCE&inPS=true&prodId=GVRL Rotunda, M. (2004). Prohibition. Retrieved May 2014, from CREDORreference: http://www.credoreference.com.bakerezproxy.palnet.info/entry/rutgersnj/prohibition Underage Drinking. (2005). Retrieved 2014, from Alcohol News: http://www.alcoholnews.org/Underage%20drinking.html Why 21? (2011). Retrieved May 2014, from MADD: http://www.madd.org/underage-drinking/why21/

Monday, November 11, 2019

Marketing Anthropology Essay

Anthropology and marketing (together with consumer research) were once described as ‘linchpin disciplines in parallel intellectual domains’ (Sherry 1985a: 10). To judge from the prevalent literature, however, this view is not shared by many anthropologists, who tend to look at markets (for example, Carrier 1997) and exchange rather than at marketing per se (Lien 1997 is the obvious exception here). For their part, marketers, always open to new ideas, have over the decades made – albeit eclectic (de Groot 1980:131) – use of the work of anthropologists such as Claude Levi-Strauss and Mary Douglas whose aims in promulgating their ideas on binary oppositions, totemism and grid and group were at the time far removed from the endeavour of marketing both as a discipline and as practice. Can anthropology really be of use to marketing? Can the discipline in effect market itself as an effective potential contributor to solving the problems faced by marketers? There is no reason why not. After all, it is anthropologists who point out that there is more than one market and that these markets, like the Free Market beloved by economists, are all socio-cultural constructions. In this respect, what they have to say about the social costs of markets, as well as about the non-market social institutions upon which markets depends and the social contexts that shape them (cf. Carruthers and Babb 2000:219-222), is extremely pertinent to marketers anxious to come up with definitive answers as to why certain people buy certain products and how to persuade the rest of the world to do so. At the same time, however, there are reasons why anthropology probably cannot be of direct use to marketing. In particular, as we shall see in the following discussion of marketing practices in a Japanese advertising agency, anthropology suffers from the fact that its conclusions are based on long-term immersion in a socio-cultural ‘field’ and that its methodology is frequently unscientific, subjective and imprecise. As part of their persuasive strategy, on the other hand, proponents of marketing need to present their discipline as objective, scientific, speedy and producing the necessary results. How they actually go about obtaining such results, however, and whether they really are as objective and scientific as they claim to their clients, are moot points. This paper focuses, by means of a case study, on how marketing is actually practised in a large advertising agency in Japan and has four main aims. Firstly, it outlines the organisational structure of the agency to show how marketing acts as a social mechanism to back up inter-firm ties based primarily on tenuous personal relationships. Secondly, it reveals how these same interpersonal relations can affect the construction of apparently ‘objective’ marketing strategies. Thirdly, it focuses on the problem of how all marketing campaigns are obliged to shift from ‘scientific’ to ‘artistic’ criteria as statistical data, information and analysis are converted into 1 linguistic and visual images for public consumption. Finally, it will make a few tentative comments on the relations between anthropology and marketing, with a view to developing a comparative theory of advertising as a marketing system, based on the cultural relativity of a specific marketing practice in a Japanese advertising agency (cf. Arnould 1995:110). The Discipline, Organisation and Practice of Marketing The Marketing Division is the engine room of the Japanese advertising agency in which I conducted my research in 1990. At the time, this agency handled more than 600 accounts a year, their value varying from several million to a few thousand dollars. The Marketing Division was almost invariably involved in some way in the ad campaigns, cultural and sporting events, merchandising opportunities, special promotions, POP constructions, and various other activities that the agency carried out on behalf of its clients. Exceptions were those accounts involving media placement or certain kinds of work expressly requested by a client – like, for example, the organisation of a national sales force meeting for a car manufacturer. Even here, however, there was often information that could be usefully relayed back to the Marketing Division (the number and regional distribution of the manufacturer’s sales representatives, as well as possible advance information on new products and/or services to be offered in the coming year). Marketing Discipline As Marianne Lien (1997:11) points out, marketing is both a discipline and a practice. The main aims as a discipline of the Marketing Division were (and, of course, still are): firstly, to acquire as much information as possible from consumers about their clients’ products and services; secondly, to acquire as much information as possible, too, from clients about their own products and services; and, thirdly, to use strategically both kinds of information acquired to develop new accounts. Marketing thus provided those working in the Marketing Division with the dispassionate data that account executives needed in their personal networking with (potential) clients whom they cajoled, persuaded, impressed and pleaded with to part with (more) money. Marketing Organisation In order to achieve the three overall objectives outlined above, the agency established a certain set of organisational features to enable marketing practice to take place. Firstly, the Marketing Division, which consisted of almost 90 members, was structured into three separate, but interlocking, sub-divisions. These consisted of Computer Systems; Market Development and Merchandising; and Marketing. The last was itself sub-divided into three departments, each of which was broken down into three or four sections. 1 Each section consisted of from six to a dozen members, led by a Section Leader, under whom they worked in teams of two to three on an account. These teams were not fixed. Thus one member, A, might work with another, B, under the Section Leader (SL) on a contact lens advertising campaign, but find herself assigned to worked with C under SL on an airline company’s business class service account, and with D under SL on a computer manufacturer’s consumer survey. In this respect, the daily life of members of the Marketing Note that, unlike the Marketing department in Viking foods discussed by Lien. Department was similar to that of product managers described by Lien (1997:69), being characterised by ‘frequent shifts from one activity to another, a wide network of communications, and a considerable amount of time spent in meetings or talking on the telephone’. Secondly, tasks (or accounts) were allocated formally through the hierarchical divisional structure – by departments first, then by sections – according to their existing responsibilities and perceived suitability for the job in hand. Each SL then distributed these tasks to individual members on the basis of their current overall workloads. At the same time, however, there was an informal allocation of accounts involving individuals. Each SL or DL could take on a job directly from account executives handling particular accounts on behalf of their clients. Here, prior experiences and personal contacts were important influences on AEs’ decisions as to whether to go through formal or informal channels of recruitment. The account executive in charge of the NFC contact lens campaign described in my book (Moeran 1996), for example, went directly to a particular SL in the Marketing Department because of some smart work that the latter had done for the AE on a different account some months previously. Mutual respect had been established and the contact lens campaign provided both parties with an opportunity to assess and, in the event, positively validate their working relationship. There were certain organisational advantages to the ways in which accounts were distributed in the manner described here. Firstly, by freely permitting interpersonal relations between account executives and marketers, the Agency ensured that there was competitiveness at each structural level of department and section. Such competition was felt to be healthy for the Agency as a whole, and to encourage its continued growth. Secondly, by assigning individual members of each section in the Marketing Department to working in different combinations of people on different tasks, the Agency ensured that each member of the Marketing Department received training in a wide variety of marketing problems and was obliged to interact fully with fellow section members, thereby promoting a sense of cooperation, cohesion and mutual understanding. This in itself meant that each section developed the broadest possible shared knowledge of marketing issues, because of the knowledge gained by individual members and the interaction among them. Marketing Practice Accounts were won by the Agency primarily through the liaison work conducted with a (potential) client by an account executive (who might be a very senior manager or junior ‘salesman’ recruited only a few years earlier). Once an agreement was made between Agency and client – and such an agreement might be limited to the Agency’s participation in a competitive presentation, the outcome of which might lead to an account being established – the AE concerned would put together an account team. An account team consists of the AE in charge (possibly with assistants); the Marketing Team (generally of 2 persons under a Marketing Director [MD], but sometimes much larger, depending on the size of the account and the work to be done); the Creative Team (consisting of Creative Director [CD], Copywriter, and Art Director [AD] as a minimum, but usually including two ADs – one for print-, the other for TV-related work); and Media Planner/Buyer(s). The job of the account team is to carry out successfully the task set by the client, and to this end meets initially for an orientation meeting in which the issues and problems relayed by the client to the AE are explained and discussed to all members. 2 Prior to this, however, the AE provides the marketing team with all the information and data that he has been able to extract from the client (a lot of it highly confidential to the company concerned). The marketing team, therefore, tends to come prepared and to have certain quite specific questions regarding the nature of the statistics provided, the target market, retail outlets, and so on. If it has done its homework properly – which is not always the case, given the number of different accounts on which the team’s members are working and the pressure of work that they are under – the marketing team may well have several pertinent suggestions for further research. It is on the basis of these discussions that the AE then asks the MD to carry out such research as is thought necessary for the matter in hand. In the meantime, the creative team is asked to mull over the issues generally and to think of possible ways of coping ‘creatively’ (that is, linguistically and visually) with the client’s marketing problems. Back in the Marketing Department, the MD will tell his subordinates to carry out specific tasks, such as a consumer survey to find out who precisely makes use of a particular product and why. This kind of task is fairly mechanical in its general form, since the Agency does this sort of work for dozens of clients every year, but has to be tailored to the present client’s particular situation, needs and expectations. The MD will therefore discuss his subordinate’s proposal, make some suggestions to ensure that all points are overed (and that may well include some additional questions to elicit further information from the target audience that has taken on importance during their discussion), and then give them permission to have the work carried out. All surveys of this kind are subcontracted by the Agency to marketing firms and research organisations of one sort or another. This means that the marketing team’s members are rarely involved in direct face-to-face contact or interaction with the consumers of the products that they wish to advertise,3 except when small ‘focus group’ interviews take place (usually in one of the Agency’s buildings). The informal nature of such groups, the different kinds of insights that they can yield, and the need to spot and pursue particular comments mean that members of the marketing team should be present to listen to and, as warranted, direct the discussion so that the Agency’s particular objectives are achieved. In general, however, the only evidence of consumers in the Agency is indirect, through reports, statistics, figures, data analyses and other information that, paradoxically, are always seen to be insufficient or ‘incomplete’ (cf. Lien 1997:112). Once the results of the survey are returned, the marketers enter them into their computers (since all such information is stored and can be used to generate comparative data for other accounts as and when required). They can make use of particular programmes to sort and analyse such data, but ultimately they need to be able to present their results in readily comprehensible form to other members of the account team. Here again, the MD tends to ensure that the information presented at the next meeting is to the point and properly hierarchised in terms of importance. This leads to the marketing team’s putting forward things like: a positioning statement, slogan, purchasing decision The Media Planners do not usually participate in these early meetings since their task is primarily to provide information of suitable media, and slots therein, for the finished campaign to be placed in. 3 A similar point is made by Lien (1997. 11) in her study of Viking Foods. Focus Groups usually consist of about half a dozen people who represent by age, gender, socio-economic grouping and so on the type of target audience being addressed, and who have agreed to talk about (their attitudes towards) a particular product or product range – usually in exchange for some gift or money. Interviews are carried out in a small meeting room (that may have a one-way mirror to enable outside observation) and tend to last between one and two hours. 4 2 4 odel (high/low involvement; think/feel product relationship), product message concept, and creative frame. One of the main objectives of this initial – and, if properly done, only – round of research is to discover the balance between what are terms product, user and end benefits, since it is these factors that determine the way in which an ad campaign should be presented and, therefore, how the creative team should visualise the marketing problems analysed and ensuing suggestions from the marketing team. It is here that we come to the crux of marketing as practised in an advertising agency (whether in Japan or elsewhere). Creative people tend to be suspicious of marketing people and vice-versa. This is primarily because marketers believe that they work rationally and that the creative frames that they produce are founded on objective data and analyses. Creative people, on the other hand, believe that their work should be ‘inspired’, and that such inspiration can take the place at the expense of the data and analyses provided for their consideration. As a result, when it comes to producing creative work for an ad campaign, copywriters and creative directors tend not to pay strict attention to what the marketing team has told them. For example, attracted by the idea of a particular celebrity or filming location, they may come up with ideas that in no way meet the pragmatic demands of a particular ad campaign that may require emphasis on product benefits that are irrelevant to the chosen location or celebrity suggested for endorsement. This does not always happen, of course. A good and professional creative team – and such teams are not infrequent – will follow the marketing team’s instructions. In such cases, their success is based on a creative interpretation of the data and analyses provided. Agency-Client Interaction If there is some indecision and argument among different elements of the account team – and it is the presiding account executive’s job to ensure that marketers and creatives do not come to blows over their disagreements – they almost invariably band together when meeting and presenting their plans to the client. Such meetings can take place several, even more than a dozen, times during the course of an account team’s preparations for an ad campaign. At most of them the MD will be present, until such time as it is clear that the client has accepted the Agency’s campaign strategy and the creative team has to fine-tune the objectives outlined therein. Very often, therefore, the marketing team will not stay on a particular account long enough to learn of its finished result, although a good AE will keep his MD abreast of creative developments and show him the (near) finalised campaign prior to the client’s final approval. But marketers do not get involved in the production side of a campaign (studio photography, television commercial filming, and so on) – unless one of those concerned knows what is going on when, happens to be nearby at the time, and drops in to see how things are going. In other words, the marketing team’s job is to see a project through until accepted by the client. It will then dissolve and its members will be assigned to new accounts. Advertising Campaigns: A Case Study To illustrate in more detail particular examples of marketing practice in the Agency, let me cite as a case study the preparation of contact lens campaign in Japan. This example is illuminating because it reveals a number of typical problems faced by an advertising agency in the formulation and execution of campaigns on behalf of its clients. These include the interface between marketing and creative people within an agency and the interpretation of marketing analysis and data; the 5 transposition of marketing analysis into ‘creative’ (i. e. linguistic, visual and design) ideas; the interface between agency and client in the ‘selling’ of a campaign proposal; and the problems of having to appeal to more than one ‘consumer’ target. When the Nihon Fibre Corporation asked the Agency to prepare an advertising campaign for its new Ikon Breath O2 oxygen-passing GCL hard contact lenses in early 1990, it provided a considerable amount of product information with which to help and guide those concerned. This information included the following facts: firstly, with a differential coefficient (DK factor) of 150, Ikon Breath O2 had the highest rate of oxygen permeation of all lenses currently manufactured and marketed in Japan. As a result, secondly, Ikon Breath O2 was the first lens authorized for continuous wear by Japan’s Ministry of Health. Thirdly, the lens was particularly flexible, dirt and water resistant, durable, and of extremely high quality. The client asked the Agency to confirm that the targeted market consisted of young people and to create a campaign that would help NFC capture initially a minimum three per cent share of the market, rising to ten per cent over three years. The Agency immediately formed an account team, consisting of eight members all told. Their first step was to arrange for the marketing team to carry out its own consumer research before proceeding further. A detailed survey – of 500 men and women – was worked out in consultation with the account executive and the client, and was executed by a market research company subcontracted by the Agency. Results confirmed that the targeted audience for the Ikon Breath O2 advertising campaign should be young people, but particularly young women, between the ages of 18 and 27 years, since it was they who were most likely to wear contact lenses. At the same time, however, the survey also revealed that there was little brand loyalty among contact lens wearers so that, with effective advertising, it should be possible to persuade users to shift from their current brand to Ikon Breath O2 lenses. It also showed that young women were not overly concerned with price provided that lenses were safe and comfortable to wear, which meant that Ikon Breath O2’s comparatively high price in itself should not prove a major obstacle to brand switching or sales. On a less positive note, however, the account team also discovered that users were primarily concerned with comfort and were not interested in the technology that went into the manufacture of contact lenses (thereby obviating the apparent advantage of Ikon Breath O2’s high DK factor of which NFC was so proud); and that, because almost all contact lens users consulted medical specialists prior to purchase, the advertising campaign would have to address a second audience consisting mainly of middle-aged men. All in all, therefore, Ikon Breath O2 lenses had an advantage in being of superb quality, approved by medical experts and recognized, together with other GCL lenses, as being the safest for one’s eyes. Its disadvantages were that NFC had no ‘name’ in the contact lens market and that users knew very little about GCL lenses or contact lenses in general. This meant that the advertising campaign had to be backed up by point of purchase sales promotion (in the form of a brochure) to ensure that the product survived. Moreover, it was clear that Ikon Breath O2’s technical advantage (the DK 150 factor) would not last long because rival companies would soon be able to make lenses with a differential coefficient that surpassed that developed by NFC. 5 On this occasion, because the advertising budget was comparatively small, the media buyer was not brought in until later stages in the campaign’s preparations. The AE in charge of the NFC account interacted individually with the media buyer and presented the latter’s suggestions to the account team as a whole. 6 As a result of intense discussions following this survey, the account team moved slowly towards what it thought should be as the campaign’s overall ‘tone and manner’. Ideally, advertisements should be information-oriented: the campaign needed to put across a number of points about the special product benefits that differentiated it from similar lenses on the market (in particular, its flexibility and high rate of oxygen-permeation). Practically, however – as the marketing team had to emphasize time and time again – the campaign needed to stress the functional and emotional benefits that users would obtain from wearing Ikon Breath O2 lenses (for example, continuous wear, safety, release from anxiety and so on). This meant that the advertising itself should be emotional (and information left to the promotional brochure) and stress the end benefits to consumers, rather than the lenses’ product benefits. Because the marketing team had concluded that the product’s end benefits should be stressed, copywriter and art director opted for user imagery rather than product characteristics when thinking of ideas for copy and visuals. However, they were thwarted in their endeavours by a number of problems. Firstly, advertising industry self-policing regulations prohibited the use of certain words and images (for example, the notion of ‘safety’, plus a visual of someone asleep while wearing contact lenses), and insisted on the inclusion in all advertising of a warning that the Ikon Breath O2 lens was a medical product that should be purchased through a medical specialist. This constriction meant that the creative team’s could not use the idea of ‘continuous wear’ because, even though so certified by Japan’s Ministry of Health, opticians and doctors were generally of the opinion that Ikon Breath O2 lenses were bound to affect individual wearers in different ways. NFC was terrified of antagonizing the medical world which would often be recommending its product, so the product manager concerned refused to permit the use of any word or visual connected with ‘continuous wear’. Thus, to the account team’s collective dismay, the product’s end benefit to consumers could not be effectively advertised. Secondly, precisely because Ikon Breath O2 lenses had to be recommended by medical specialists, NFC’s advertising campaign needed to address the latter as well as young women users. In other words, the campaign’s tone and manner had to appeal to two totally different segments of the market, while at the same time satisfying those employed in the client company. This caused the creative team immense difficulties, especially because – thirdly – the product manager of NFC’s contact lens manufacturing division was convinced that the high differential coefficient set Ikon Breath O2 lenses apart from all other contact lenses on the market and would appeal to members of the medical profession. So he insisted on emphasizing what he saw as the unique technological qualities of the product. In other words, not only did he relegate young women who were expected to buy the product to secondary importance; he ignored the marketing team’s recommendation that user benefit be stressed. Instead, for a long time he insisted on the creative team’s focussing on product benefit, even though the DK factor was only a marginal and temporary advantage to NFC. As a result of these two sets of disagreements, the copywriter came up with two different key ideas. The first was based on the product’s characteristics, and thus supported the manufacturer’s (but went against his own marketing team’s) product benefit point of view, with the phrase ‘corneal physiology’ (kakumaku seiri). The second also stressed a feature of the product, but managed to emphasize the user benefits that young women could gain from wearing lenses that were both ‘hard’ and ‘soft’ (yawarakai). The former headline was the only way to break brand parity and make Ikon Breath O2 temporarily distinct from all other lenses on the market (the product manager liked the distinction; the marketing team disliked the temporary nature of that distinction). At this stage in the negotiations, the account executive in charge felt obliged to tow an obsequious line, but needed to appease his marketing team and ensure that the creative team came up with something else if at all possible, since 7 corneal physiology gave Ikon Breath O2 lenses only a temporary advantage. As a result, the copywriter introduced the word ‘serious’ (majime) into discussions – on the grounds that NFC was a ‘serious’ (majime) manufacturer (it was, after all, a well-known and respected Japanese corporation) which had developed a product that, by a process of assimilation, could also be regarded as ‘serious’; moreover, by a further rubbing-off process, as the marketing team agreed, such ‘seriousness’ could be attributed to users who decided to buy and wear Ikon Breath O2 lenses. In this way, both the distinction between product benefit and user benefit might be overcome. The copywriter’s last idea was the one that broke the deadlock (and it was at certain moments an extremely tense deadlock) between the account team as a whole and members of NFC’s contact lens manufacturing division. After a series of meetings in which copywriter and designer desperately tried to convince the client that the idea of softness and hardness was not a product characteristic, but an image designed to support the benefits to consumers wearing Ikon Breath O2 lenses, the product manager accepted the account team’s proposals in principle, provided that ‘serious’ was used as a back-up selling point. Soft hard’ (yawaraka hard) was adopted as the key headline phrase for the campaign as a whole. It can be seen that the marketing team’s analysis of how NFC should successfully enter the contact lens market met two stumbling blocks during the early stages of preparation for the advertising campaign. The first was within the account team itself, where the copywriter in particular tended to opt for the manufacturer’s approach by emphasising the product benefit of Ikon Breath O2. The second was when the Agency’s account team had to persuade the client to accept its analysis and campaign proposal. But the next major problem facing the account team was how to convert this linguistic rendering of market analysis into visual terms. What sort of visual image would adequately fulfil the marketing aims of the campaign and make the campaign as a whole – including television commercial and promotional materials – readily recognizable to the targeted audience? It was almost immediately accepted by the account team that the safest way to achieve this important aim was to use a celebrity or personality (talent in Japanese) to endorse the product. Here there was little argument, because it is generally recognized in the advertising industry that celebrity endorsement is an excellent and readily appreciated linkage device in multi-media campaigns of the kind requested by NFC. Moreover, since television commercials in Japan are more often than not only fifteen seconds long and therefore cannot include any detailed product information, personalities have proved to be attention grabbers in an image-dominated medium and to have a useful, short-term effect on sales because of their popularity in other parts of the entertainment industry. At the same time, not all personalities come across equally well in the rather differing media of television and magazines or newspapers, so that the account team felt obliged to look for someone who was more than a mere pop idol and who could act. It was here that those concerned encountered the most difficulty. The presence of a famous personality was crucial since s/he would be able to attract public attention to a new product and hopefully draw people into retail outlets to buy Ikon Breath O2 lenses. It was agreed right from the start that the personality should be a young woman, in the same age group as the targeted audience, and Japanese. (After all, a ‘blue eyed foreigner’ endorsing Ikon Breath O2 contact lenses would hardly be appropriate for brown-eyed Japanese. ) Just who this woman should be, however, proved problematic. Tennis players (who could indulge in both ‘hard’ activities and ‘soft’ romance) were discarded early on because the professional season was already in full swing at the time the campaign was being prepared. Classical musicians, while romantic and thus ‘soft’, were not seen to be ‘hard’ enough, while the idea of using a Japanese ‘talent’, Miyazawa Rie (everyone on the account team’s favourite at the time), was reluctantly rejected because, even though photographs of her in the nude were at the time causing a 8 minor sensation among Japanese men interested in soft-porn, she was rather inappropriate for a medical product like a contact lens which was aimed at young women. Any personality chosen had to show certain distinct qualities. One of these was a ‘presence’ (sonzaikan) that would attract people’s attention on the page or screen. Another was ‘topicality’ (wadaisei) that stemmed from her professional activities. A third was ‘future potential’ (nobisei), meaning that the celebrity had not yet peaked in her career, but would attract further widespread media attention and so, it was hoped, indirectly promote Ikon Breath O2 lenses and NFC. Most importantly, however, she had to suit the product. In the early stages of the campaign’s preparations, the creative team found itself in a slight quandary. They wanted to choose a celebrity whose personality fitted the ‘soft-hard’ and ‘serious’ ideas and who would then anchor a particular image to Ikon Breath O2 lenses, although it proved difficult to find someone who would fit the product and appeal to all those concerned. Eventually, the woman chosen was an actress, Sekine Miho, who epitomized the kind of modern woman that the creative team was seeking, but who was also about to star in a national television (NHK) drama series that autumn – a series in which she played a starring role as a ‘soft’, romantic character. Although popularity in itself can act as a straightjacket when it comes to celebrity endorsement of a product, in this case it was judged – correctly, it transpired – that Sekine had enough ‘depth’ (fukasa) to bring a special image to Ikon Breath O2 lenses. Once the celebrity had been decided on, the creative team was able to fix the tone and manner, expression and style of the advertising campaign as a whole. Sekine was a ‘high class’ (or ‘one rank up’ in Japanese-English parlance) celebrity who matched NFC’s image of itself as a ‘high class’ (ichiryu) company and who was made to reflect that sense of eliteness in deportment and clothing. At the same time, NFC was a ‘serious’ manufacturer and wanted a serious, rather than frivolous, personality who could then be photographed in soft-focus, serious poses to suit the serious medical product being advertised. This seriousness was expressed further by means of ery slightly tinted black and white photographs which, to the art director’s – but, not initially, the product manager’s – eye made Sekine look even ‘softer’ in appearance and so match the campaign’s headline of yawaraka hard. This softness was further reinforced by the heart-shaped lens cut at the bottom of every print ad, and on the front of the brochure, which the art director m ade green rather than blue – partly to differentiate the Ikon Breath O2 campaign from all other contact lens campaigns run at that time, and partly to appeal to the fad for ‘ecological’ colours then-current among young women in particular. This case study shows that there is an extremely complex relationship linking marketing and creative aspects of any advertising campaign. In this case, market research showed that Ikon Breath O2 lenses were special because of the safety that derived from their technical quality, but that consumers themselves were not interested in technical matters since their major concern was with comfort. Hence the need to focus the advertising campaign on user benefit. Yet the client insisted on stressing product benefit – a stance made more difficult for the creative team because it could not legally use the only real consumer benefit available to it (continuous wear), and so had to find something that would appeal to both manufacturer and direct and indirect ‘consumers’ of the lens in question. In the end, the ideas of ‘soft hard’ and ‘serious’ were adopted as compromise positions for both client and agency, as well as for creative and marketing teams. Concluding Comments Let us in conclusion try to follow two separate lines of thought. One of these is, as promised, the relationship between marketing and anthropology; the other that between advertising and marketing. 9 Although convergence between anthropology, marketing and consumer research may be growing, the evidence suggested by the case study in this paper is that huge differences still exist. Marketing people in the advertising agency in which I studied may be interested in anthropology; they may even have dipped into the work of anthropologists here and there. But their view of the discipline tends to be rather old-fashioned, and they certainly do not have time to go in for the kind of intensive, detail ethnographic nquiry of consumers that anthropologists might encourage. If anthropologists are to make a useful contribution to marketing, therefore, they need to present their material and analyses succinctly and in readily digestible form, since marketing people hate things that are overcomplicated. It is, perhaps, for this rather than any other reason that someone like Mary Douglas (Douglas and Isherwood 1979) has been so favourably received. In the end, marketing people aim to be positivist, science-like (rather than scientific, as such), and rationalist in their ad campaigns. They aspire to measure and predict on the basis of observer categories, if only because this is the simplest way to sell a campaign to a client. In this respect, they are closer to the kind of sociology and anthropology advocated in the 1940s and 50s (which would explain their adoption of Talcott Parsons’s theory of action, for example), than to the present-day ‘interpretive’ trends in the discipline, and thus favour in their practices an outmoded – and among most anthropologists themselves, discredited – form of discourse. So, ‘if anthropologists are kings of the castle, it is a castle most other people have never heard of’ (Chapman and Buckley 1997: 234). As Malcolm Chapman and Peter Buckley wryly observe, we need perhaps to spend some time entirely outside social anthropology in order to be convinced of the truth of this fact. Secondly, as part of this positivist, science-like approach, marketers in the Japanese advertising agency tended to make clear-cut categories that would be easily understood by both their colleagues in other divisions in the Agency and by their clients. These categories tended to present the consumer world as a series of binary oppositions (between individual and group, modern and traditional, idealist and materialist, and so on [cf. Lien 1997: 202-8]) that they then presented as matrix or quadripartite structures (the Agency’s Purchase Decision Model, for example, was structured in terms of think/feel and high/low involvement axes). In this respect, their work could be said to exhibit a basic form of structuralism. One of these oppositions was that made between product benefit and user benefit (with its variant end benefit). As this case study has shown, this is a distinction that lies at the heart of all advertising and needs to be teased out if we are successfully to decode particular advertisements in a manner that goes beyond the work of Barthes (1977), Williamson (1978), Goffman (1979) and others. Thirdly, one of the factors anchoring marketing to the kind of structured thinking characteristic of modernist disciplines, perhaps, is that the creation of meaning in commodities is inextricably bound up with the establishment of a sense of difference between one object and all others of its class. After all, the three tasks of advertising are: to stand out from the surrounding competition to attract people’s attention; to communicate (both rationally and emotionally) what it is intended to communicate; and to predispose people to buy or keep on buying what is advertised. The sole preoccupation of those engaged in the Ikon Breath 02 campaign was to create what they referred to as the ‘parity break’: to set NFC’s contact lenses apart from all other contact lenses on sale in Japan, and from all other products on the market. At the same time, the idea of parity break extended to the style in which the campaign was to be presented (tinted monochrome photo, green logo, and so on). In this respect, the structure of meaning in advertising is akin to that found in the syntagmatic and paradigmatic axes of structural linguistics where particular choices of words and phrases are influenced by the overall structure and availability of meanings in the language in which a speaker is communicating. That the work of LeviStrauss should be known to most marketers, therefore, is hardly surprising. Marketing practice is in many respects an application of the principles of structural anthropology to the selling of products. 10 Fourthly, although those working in marketing and consumer research take it as given that there is one-way flow of activity stemming from the manufacturer and targeted at the end consumer, in fact, as this case study shows, advertising – as well as the marketing that an advertising agency conducts on behalf of a client – always addresses at least two audiences. One of these is, of course, the group of targeted consumers (even though they are somewhat removed from the direct experience of marketers in their work). In this particular case, to complicate the issue further, there were two groups of consumers, since the campaign had to address both young women and middle-aged male opticians. Another audience is the client. As we have seen, the assumed or proven dis/likes of both consumers and advertising client affect the final meaning of the products advertised, and the client in particular had to be satisfied with the Agency’s campaign approach before consumer ‘needs’ could be addressed. At the same time, we should recognise that a third audience exists among different members of the account team within the Agency itself, since each of the three separate parties involved in account servicing, marketing and creative work needed to be satisfied by the arguments of the other two. In this respect, perhaps, we should note that marketing people have spent a lot of time over the decades making use of insights developed in learning behaviour, personality theory and psychoanalysis which they then apply to individual consumers. In the process, however, they have tended to overlook the forms of social organisation of which these individuals are a part (cf. de Groot 1980:44). Yet it is precisely the ways in which individual consumers interact that is crucial to an understanding of consumption and thus of how marketing should address its targeted audience: how networks function, for example, reveals a lot about the vital role of word-of-mouth in marketing successes and failures; how status groups operate and on what grounds can tell marketers a lot about the motivations and practices of their targeted audience. Anthropologists should be able to help by providing sociological analyses of these and other mechanisms pertinent to the marketing endeavour. In particular, their extensive work on ritual and symbolism should be of use in foreign, ‘third world’ markets. Fifthly, most products are made to be sold. As a result, different manufacturers have in mind different kinds of sales strategies, target audiences, and marketing methods that have somehow to be translated into persuasive linguistic and visual images – not only in advertising, but also in packaging and product design. For the most part, producers of the commodities in question find themselves obliged to call on the specialized services of copywriters and art designers who are seen to be more in tune with the consumers than are they themselves. This is how advertising agencies market themselves. But within any agency, the creation of advertising involves an ever-present tension between sales and marketing people, on the one hand, and creative staff, on the other; between the not necessarily compatible demands for the dissemination of product and other market information, on the one hand, and for linguistic and visual images that will attract consumers’ attention and push them into retail outlets to make purchases, on the other. This is not always taken into account by those currently writing about advertising. More interestingly, perhaps, the opposition that is perceived to exist between data and statistical analysis, on the one hand, and the creation of images, on the other, parallels that seen to pertain between a social science like economics or marketing and a more humanities-like discipline such as anthropology. Perhaps the role for an anthropology of marketing is to bridge this great divide.

Saturday, November 9, 2019

Myths and Narratives: The Origin of the Humanities Essay

One thing I remember from when I was young, is Two little dicky birds sitting on a wall One called Peter, one called Paul, Fly away Peter, fly away Paul, Come back Peter, come back Paul. Two little caterpillars sitting on a leaf, One called Brian, one called Keith, Two little butterflies flying through the air One called Brenda, one called Blair. There actually is a distinction between reading a article and telling a story. Most mature individuals employed with young children will read publications and tales to the juvenile persons in their charge. Somehow, they appear to believe that it’s simpler – that the publication is a security bedding in case they overlook the story. But it is not – it’s a barrier. It inhibits the direct connection and communicate between bank clerk and listener – the most mighty device the storyteller has. Having enduring eye-contact with an assembly conceives a bond and togetherness and a engrossment on the article itself. If you have only ever read tales to young children, then trial telling a article and observe the difference. Storytelling is essential in a child’s development. We survive our survives through narrative and the quicker we can commence, the better. Storytelling opens higher channels of communication and rouses emotional, imaginative and linguistic development. It endorses participation and grows confidence and a sense of self-esteem. Storytelling encircles the juvenile with imaginative words, introduces unacquainted words in a narrative context, introduces narrative plan and sanctions youngsters to give voice to their have models in their have language. When they start to write, youngsters uncovered to storytelling will already, unconsciously, have the administers of plan and a advanced grasp of language. Working orally first will sanction them freedom from spelling and grammar. Children introduced to stories and stories read more basically and to a higher level. They will separate models, creations, plan and someone stories. Storytelling grows concentration and listening skills. Children can experience emotions through the safety of the story and can investigate worlds and instances into the open their have environment. Even the youngest juvenile has a story to tell. They are natural storytellers whether from experience, imagination or memory and commending them to tell their have and retell other stories endorses a sense of self-worth and esteem. Storytelling grows vitality of imagination. Through telling their have stories, youngsters learn to plan orally, to portion and listen to their peers and to exercise their have words with pride.

Thursday, November 7, 2019

Free Essays on E-mail

In his article â€Å"We’ve Got Mail-Always,† Andrew Leonard points out both the positive and negative aspects of having e-mail. Leonard states that after sorting through all of the junk mail, he finds only a couple of e-mails worth opening from friends as well as an array of important information from strangers across the globe. E-mail is beneficial in many ways, but it is also unfavorable at the same time (Leonard 230). Eric Allen, the developer of the e-mail program which was created by accident, was trying to create an application that would make life easier in the workplace (Leonard 230). The e-mail application had such an impact on communication and technology that it opened new doors for everyone, from the disabled to the working professional (Leonard 231). It enables people to communicate with each other using little or no effort and it also serves as a buffer zone by making those hard-to-say things easier (Leonard 231). Unfortunately, e-mail is abused by t hose who insist on advertising objectionable material and sending disgusting and offensive messages which clog up your mailbox (Leonard 232). Even though people are spending less time in front of the television and more time on the computer, our grammar and composition skills are being replaced by abbreviations and shortcuts (Leonard 232). Overall, e-mail plays an important part of many lives by allowing people to communicate jointly together without being physically present (Leonard 233). Ultimately, e-mail knows no boundaries which, depending on the situation, could be a blessing or a curse (Leonard 233).... Free Essays on E-mail Free Essays on E-mail In his article â€Å"We’ve Got Mail-Always,† Andrew Leonard points out both the positive and negative aspects of having e-mail. Leonard states that after sorting through all of the junk mail, he finds only a couple of e-mails worth opening from friends as well as an array of important information from strangers across the globe. E-mail is beneficial in many ways, but it is also unfavorable at the same time (Leonard 230). Eric Allen, the developer of the e-mail program which was created by accident, was trying to create an application that would make life easier in the workplace (Leonard 230). The e-mail application had such an impact on communication and technology that it opened new doors for everyone, from the disabled to the working professional (Leonard 231). It enables people to communicate with each other using little or no effort and it also serves as a buffer zone by making those hard-to-say things easier (Leonard 231). Unfortunately, e-mail is abused by t hose who insist on advertising objectionable material and sending disgusting and offensive messages which clog up your mailbox (Leonard 232). Even though people are spending less time in front of the television and more time on the computer, our grammar and composition skills are being replaced by abbreviations and shortcuts (Leonard 232). Overall, e-mail plays an important part of many lives by allowing people to communicate jointly together without being physically present (Leonard 233). Ultimately, e-mail knows no boundaries which, depending on the situation, could be a blessing or a curse (Leonard 233)....

Monday, November 4, 2019

Bullying in Schools Causes, Effects and Possible Solutions Assignment

Bullying in Schools Causes, Effects and Possible Solutions - Assignment Example It is reported that around 14% of the victims of bullying report poor self-esteem, depression, anxiety and suicidal thoughts as a result of bullying. In addition, there is the stunning revelation that most of the bullying occurs on school grounds (Olweus, 2013). Scholars have identified so many reasons behind bullying and none of these reasons exhibits considerable supremacy. The first cause as identified by people like Rigby (2007) is the family background of the bullies. It is found that the students who belong to families which are dysfunctional have three times more chance to be a bully at school. In addition is the finding that when the children belong to families where there is good parent-child relationship, the chance of becoming a bully is considerably reduced. Moreover, people like Olweus (2013) have observed a link between media and bullying. The children who watch violence in the media for long hours are more likely to exhibit violent behavior and aggression at school. It seems that when children watch violence in media, they fail to learn the socially acceptable ways of behavior and start dealing with day-to-day life in the way they watch in media. In other words, children learn what they observe, and when there is a lot of violence in media, children fail to distinguish between fiction and reality and resort to violence in real life. In the opinion of Olweus (2013), some students are more likely to be bullies because of certain individual characteristics. To illustrate, the ones who are bullies generally have above average physical strength. In addition, they are more aggressive in their behavior and exhibit little compassion towards the sufferings of others. Thus, Olweus (2013) reaches the conclusion that bullying behavior is considerably linked to individual traits. Thus, as the bullies share certain similarities in their physical and psychological makeup, the victims of bullying too exhibit certain common characteristics. For

Saturday, November 2, 2019

Ethics The Film The House I Live In Essay Example | Topics and Well Written Essays - 500 words

Ethics The Film The House I Live In - Essay Example This documentary is a powerful evaluation of the American futile and costly war on drugs that ranks the country as the globe’s largest injury. In his work, Jarecki declares that his catalyst for his project was spry in the documentary, the lady of African American origin who raised him as the parents were away at work. The lady is depicted as soulful and charming besides carrying the full weight of the world on her shoulders. In this film, it is easy to realize that simplicity is the pillar supporting the film. A spin from its center conjures a collection of a powerful dissection from frustrated and shamed agendas, compromised blood lines, inhumane decision making from the wealthy, compromised bloodlines, interviewing the jailed and their jailers, and credible persons who offer the opninions on why and how. The audience can decipher a laughable enterprise that from The War on Drugs, the phrase itself is absurd as lives are cost, families are destroyed. The American society is carefully cleansed off its enemies, racially. In this age, the drugs are purer, cheaper and easily availed than before. The documentary praises Richard Nixon in the charade’s beginning who supposedly and initially coined the media phrase with the Reagans driving it home in the 80s for vengeance. The documentary shows the audience that there has been no change, given the highly safer streets and prevalence of drugs. There is still a reckless abandon in spending.